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[[Category:Help]] {{Nutshell|If you're experiencing issues with wiki page or image updates, try [[Help:Cache#How to clear your cache|clearing your cache]].}} ==Background== Internet browsers require the utilisation of what is called a '''cache''' or '''browser cache''', which is a temporary storage area on your computer's hard drive to which website data is stored for increased webpage performance. Simply put, your cache allows webpages to load faster. A cache differs from a ''Cookie'', in that a ''Cookie'' is used to allow a website to use certain information about your computer to improve your browser's future performance. The idea behind the cache is that most websites utilise a base layout on all or most of their pages. For instance, the Brighter Shores Wiki logo appears at the top-right of every Brighter Shores Wiki page. A cache enables the browser to download the logo image once, so that it doesn't have to download it every time a new page is opened. Ironically, there are times when clearing one's cache is helpful for website performance. Additionally, a web browser's cache may take up significant space on one's hard drive. Examples of problems that may occur due to one's cache may be seen with the updating of certain images on the Brighter Shores Wiki. Editors continually update images throughout the wiki in order to maintain the latest, cleanest versions of those images. However, due to issues with one's cache and the way a website interacts with it, these updates may not take effect immediately. Furthermore, there are privacy issues that may warrant a reset of one's cache (such as when ''logging out'' of your Brighter Shores Wiki account). ==How to clear your cache== If you are experiencing problems while using the Brighter Shores Wiki, try clearing your browser's cache. To clear/reset/delete/empty your cache, find your browser below and follow the instructions: ===Google Chrome=== # Open Google Chrome # Click More โฎ (Three stacked dots at the top-right corner of the browser). # ''More tools'' > ''Clear browsing data...'' ## '''NOTE:''' This menu may also be accessed by pressing {{key press|Ctrl|Shift|Delete}} # In the ''Time range'' dropdown menu, select ''All time'' # Uncheck โ everything except ''Cached images and files'' # Click '''Clear data''' ===Firefox=== # Open Firefox # Click on Settings (three stacked horizontal bars at the top-right corner of the browser) # Click ''History'' > ''Clear Recent History...'' ## '''NOTE:''' This menu may also be accessed by pressing {{key press|Ctrl|Shift|Delete}} # In the ''Time range to clear:'' dropdown menu, select ''Everything'' # Ensure the '''Details''' list is expanded and check โ '''Cache''' # Click '''Clear Now''' ===Internet Explorer 9, 10, & 11=== # Open Internet Explorer # Click on Tools (the gear icon at the top-right corner of the browser) > Safety > Delete browsing history ## '''NOTE:''' This menu may also be accessed by pressing {{key press|Ctrl|Shift|Delete}} # Uncheck โ ''Preserve Favorites website data'' and check โ both ''Temporary Internet Files'' and ''Cookies'' # Click '''Delete''' # You will get a confirmation at the bottom of your browser's window when it has successfully cleared your cache and cookies. ===Microsoft Edge=== # Open Microsoft Edge # Click on ''more options'' (โขโขโข), at the top-right corner of the page # Select ''Settings'' at the bottom of the menu # Select ''Choose what to clear'', under ''Clear browsing data'' # Check โ ''Cached data and files'' # Click '''Clear''' ===Safari=== # Open Safari # Click on the '''Safari''' menu at the top-left corner of the screen (if in fullscreen mode, hold the pointer at the top-edge of the screen to show the Menu Bar) # Select ''Preferences...'' ## '''NOTE:''' This menu may also be accessed by pressing {{key press|โ|,}} ({{key press|Command|,}}) # Select ''Advanced'' (Gear Icon) # Ensure the '''Develop''' menu is enabled by checking โ ''Show Develop menu in menu bar'' # Select the '''Develop''' menu in the menu bar at the top of the screen > ''Empty Caches'' ## '''NOTE:''' The cache may be cleared directly by pressing {{key press|โฅ|โ|E}} ({{key press|Option|Command|E}}) ==How to bypass your cache== {{main|Help:Bypass your cache}} {{Help}}
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